Digital fingerprinting is available to most applicants for the majority of application types. However in some cases, e.g., submissions to the FBI, foreign police clearances, applicants may not use digital fingerprinting. For these situations we offer traditional ink and roll fingerprinting. Our fingerprinting professionals can advise you on whether you may opt for digital fingerprinting or if you must use traditional ink and roll fingerprinting.
No. The RCMP is now mandating that all fingerprint submissions to the national fingerprint database be made electronically. Unless you fall under one of the special categories (i.e. under the age of 18, applying for certain high level Canadian security clearances, electronic submission has failed) your inked fingerprint cards will be returned to you unprocessed. IDEMIA Global ID Services is able to convert your inked fingerprint cards into an electronic file for submission to the RCMP if you are out of the country, are unable to make it into a facility with a digital fingerprint scanner or if your electronic fingerprint submission has failed. Please contact us at globalidservices_ca@morpho.com for information regarding electronic processing of inked fingerprint cards.
If you have had your fingerprints processed electronically in one of our offices and the submission to the RCMP has failed due to damaged or low quality prints, you will be required to provide proof of a failed electronic submission along with your inked fingerprint card. Our fingerprint solution allows us to identify fingerprints that are at a high probability of failure in real time. Once poor quality fingerprints are identified our technicians will offer to process you on a traditional ink and roll fingerprint card and will keep this physical card until the RCMP provides us with notification that the electronic submission has failed. Once we receive the failure notification from the RCMP are able to mail your physical fingerprint card along with a copy of your failed electronic transaction record.
If the applicant does not have a criminal record and has never been fingerprinted for a criminal offence in Canada, the RCMP will make every effort possible to process the request within 120 days of receiving the inked fingerprint card. This means that the RCMP will put the results in the mail for mailing back to the applicant or third party within 120 days. In view of this, please ensure sufficient time is allowed for receipt of the results in the mail before commencing inquiries about the status of fingerprint records. If a criminal record is encountered during the verification process, processing will be increased beyond the 120 days.
Once IdentoGO by IDEMIA submits your fingerprints to the RCMP we have no further insight into their status or estimated processing time. If you require further information or have questions regarding your fingerprints you can contact the RCMP Civil Fingerprint Screening Services via e-mail at CCRTIS-SCICTR@rcmp-grc.gc.ca
Appointments are not needed at most of our locations. Please contact your local office for directions, business hours and any special instructions in order to complete your application.
A complete fingerprint session normally takes approximately 15 minutes to complete.
Each applicant's criminal record verification results can be sent directly to the individual or to a designated third party, such as an employer, immigration or pardon agency. If an applicant is under the age of 18 their results must be returned directly to the home address of the applicant. Please ensure that all of the address information for the applicant or third party is readily available during the application process.
You must provide two pieces of valid government issued identification, at least one of which must be photo ID.
The following types of identification are acceptable:
- Passport
- Citizenship Card or Document
- Immigration Document (Student Visa, Work Visa, Landing Papers)
